The future of the Funding Service: solving a whole problem for users
The Funding Service is a multidisciplinary team in the Ministry of Housing, Communities and Local Go...
How collaboration and innovation came together to tackle homelessness and rough sleeping
Birmingham's Millennium Point became the hub for something rather special a couple of weeks ago: the...
Understanding residents' experiences of housing safety and quality
The System Design team at the Ministry of Housing Communities and Local Government (MHCLG) includes ...
New draft guidance published to support faster and clearer local plan-making
Local plans are the backbone of England’s planning system, shaping how places grow and develop. But ...
International Volunteer Day: making a difference in our communities
Every year, International Volunteer Day highlights the important role volunteering plays in strength...
Mapping the housing safety and quality system
The System Design team at the Ministry of Housing Communities and Local Government (MHCLG) includes ...
More HM Land Registry customers are saving time and money with right-first-time applications
At a glance Application quality is increasing. Nearly one-third of qualifying customers* are saving...
Testing new planning data specifications with industry: 5 pilot partnerships paving the way
Faster and more efficient planning relies on open, accessible and trustworthy planning data. But dat...
How HM Land Registry works to protect property owners
Sharing tips and guidance during International Fraud Awareness Week Each year, HM Land Registry un...
The Local Deprivation Explorer: Making deprivation data easier to find, understand and use
The Indices of Multiple Deprivation (IMD) rank over 33,000 small areas across the country by levels ...
How to deal with restrictions in the register
CEPTAP/Shutterstock.com We see a lot of applications seeking to disapply or modify a restriction in ...
Introducing the Mayoral Data Council: making data work for devolution
The Ministry of Housing, Communities and Local Government (MHCLG) is working with England's Mayoral ...
Supporting councils with a Cyber Incident Response service
MHCLG is making a new Cyber Incident Response (CIR) service available to English councils, helping t...
Diving into planning decisions: What we learned from our latest user research
Across England, local planning authorities use different formats to record the outcomes of planning ...
Qualified Electronic Signatures: Answering your questions
Since HM Land Registry's recent announcement that we will accept Qualified Electronic Signatures (QE...
PropTech innovation takes on housing delivery challenges
How do we embark on the journey of solving 3 fundamental problems holding back housing delivery in E...
Designing a user-centred intranet to help our staff work more effectively
At MHCLG, colleagues across the UK use the intranet daily for news, resources and guidance, such as ...
Digital planning transformation gains momentum
Open Digital Planning is becoming a powerful force for change in local government. This supportive c...
Building understanding of software markets in local government
Over the past six months, we’ve been developing our understanding of local government software marke...
How we're modernising our digital services to deliver faster land registration
The recent news that we passed our target for reducing the age of our oldest cases is a major achiev...
The true picture of property fraud in England and Wales
Whilst recent media stories may have left homeowners fearing that property fraud is increasing drama...
How to deal with property using a power of attorney
This guide explains how powers of attorney work for property transactions and what HM Land Registry...
The Land Registration Academy – shaping the future of our caseworkers
Improving our speed of service for our customers is our main priority at HM Land Registry. You can r...
Easement entries in the register of title: promoting consistency
In early September, we are changing the way we describe easements in title registers. What is changi...
How user research is shaping the future of EPCs
Energy performance certificates (EPCs) help people understand how energy efficient their buildings a...
Delivering a data standard to support Awaab’s Law in social housing
We’re pleased to share a milestone in our social housing data work, the delivery of a new data stand...
Understanding Elections user journeys: lessons from in-person mobile testing
Since the Covid-19 pandemic, user research in government has largely shifted online. This transition...
Understanding Elections user journeys: lessons from in-person mobile testing
Since the Covid-19 pandemic, user research in government has largely shifted online. This transition...
Standardising the planning application process: Kicking off work on decisions
Every year thousands of planning decisions are made which shape the future of where we all live, wor...
Introducing UCD Ops at MHCLG: Bringing ResearchOps and DesignOps together
User-centred design (UCD) at the Ministry of Housing, Communities and Local Government (MHCLG) is gr...